We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Louise BExcellent customer service as well as a great car at a great price.
Elizabeth EI don't normally write reviews but I think Chapelhouse deserve one. I did my research before buying as im a single mom and I needed to get the best deal. I found a car through auto trader and visited Chapelhouse to view in person. I'd been to around 5 different garages but wasn't happy. When I got to Chapelhouse I had a walk round Undisturbed for a few minutes before the sales lady JJ came out to see me, we chatted for a bit, she offered me a coffee then she got the keys for me to have a look round. i was left to have a look round at my own pace then JJ returned with the service history of the car and told me what was included with the price. I found the whole experience very relaxing. No pressure. JJ was friendly and polite and she made me laugh. The other people working there were also very helpful. I'm really happy with my purchase and would recommend to all my friends and family.
Jenny HBought my car from these guys, it was well priced as I had scoured the net and I wondered if there was a reason it was so well priced. I was pleasantly surprised at the quality and history of the vehicle. It was missing a parcel shelf but JJ the saleswoman said she could source me one or reduce the price by £80. I took the discount and found one on eBay for £30 so I was pleased with that.
Tom BWe were recommended by friends to buy from Chapelhouse and were so pleased we were. It was our first car purchase for 7 years but our sales lady Mandy made us feel relaxed, there was no pressure and we got a fabulous deal. We had done some homework and had got a price for our px from "we buy any car" but Chapelhouse offered us £500 more for that too so it was win win. Thank you especially to Mandy.
Joe BJust a great group of Guys n Gals. No sales pressure, straight forward and trustworthy. Would recommend to family, friends and anyone looking for a used car. Thank you.
Susan JVery helpful and professional friendly service. Answered all our questions nicely as it was our first time buying a car. The whole process was well explained start to finish, and they were also nice enough to give us a free MOT check as there was an oil filter that needed changing, which they also changed at no extra cost. They were also happy to answer some of our questions after we got home.
Adam GAfter discussing what out needs and wants where, Chapelhouse cars offered a professional and friendly service. They had the perfect car for us in budget and ensure the car was ready for collection.
Sarah CWe bought a very nice car from them which was reasonably priced and has done exactly what we wanted. We had a problem with the sat nav chip but they couldn't have been more helpful, especially the delightful JJ who works there. I would recommend them without hesitation.
Rob PSourced the car from these guys because of the positive reviews, as the 3 vehicles i found were all of similar spec/price. They are very responsive and the few issues we did have (which upon a "google" where common problems and were relative to the age of the vehicle (Ford S MAX) were addressed quickly and resolved without any quibble or hesitation. Wife is chuffed with the vehicle and would use them again for her needs, and myself when my company car days are over.
Tracey WThis is the second time of buying a car from Chapelhouse Car Sales and I can confirm that their great customer services is still exemplary. Would definitely recommend and buy from them again.
Dave MDAN,Craig and JJ at chapelhouse car sales make you feel relaxed and no pressure on sales at all. Purchased 59plate BMW 318d so hope all goes well in the ultimate driving machine! Honest and transparent staff, thanks D
Joe WThis is a very professional car dealership, I felt very looked after throughout the process of buying it and I am absolutely over the moon with my new car, it's perfect. It all felt very personal to meet the requirements that I wanted from my car and couldn't recommend this dealership enough, thank you.
Ben WHad my Mazda 2 Sport since early August and it has been faultless from the start. The service that Chapelhouse gave to myself was outstanding, preping the car with a Full MOT, Service and giving treatment to a scratch on the car as well. I am one very happy customer. Would highly recommend to all.
Steve UIt was an easy way to buy a new car, they explained what was included and what wasn't so I could negotiate around what was important to me, I mean the wife of course. Craig was our salesman he's a funny bloke and made it a pleasant way to do business.
Williams WHonest, Transparent simple transaction - Great service.
Dean FI recently bought a Ford Focus for my wife. I saw it on line and the photos were really helpful. I got the deal I wanted and they were great to deal with. Really Friendly. The car needed some small repair work. this was done and the car was all ready for collection on time. Great guys to deal with and would defo go there again
Kayley DBought a Fiat 500 from Chaplehouse a few weeks ago. I was nervous about going on my own to purchase a car, but Daniel and JJ in the sales department were fantastic!!! I would have no hesitation in recommending Chaplehouse to my family and friends!!! Thanks guys
John RA great company, they kept to the generous phone valuation of my part ex, and my new Astra Diesel is excellent.. When I got it home, I found that the tyre compressor was missing (No spare wheel with this model) ... A brand new one was supplied the next day... Thank you Dan and Co..... A pleasure to deal with you...
Michael MGood honest family run business, great work helping with a motor
Joanna JI have been purchasing my cars from chapelhouse for the last 10 years because I am extremely happy with not only the cars I buy, but the whole package, from polite and helpful sales staff to my annual service and mot and any repairs I need. I would highly recommend this company, you won't find much better!